Security - TFO Canada

It isn't easy to safely give out personal information over the internet; therefore we've gone to great lengths to make sure that your information is safe and secure when using the services on our website. The following information describes how we are committed to your privacy. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safe guard and secure the information we collect online.


2048-bit Secure SSL Certificate

We've gone through a rigorous validation process to ensure the presence of secure user data and payment processing environments on our website. This is achieved through the use of an industry leading SSL certificate. This certificate encrypts the information you provide us (Name, Address, Credit Card info etc.) so that third parties cannot access your sensitive data when it is transmitted over the internet.

The best way to verify on our website that your information will be processed securely:

When you're on a web page where the SSL certificate is active, the website URL begins with https:// rather than the standard http:// protocol. In addition to this, many web browsers display a padlock icon in the address bar to indicate a secure connection. Clicking on the padlock or the https:// tag in the address bar will display our SSL certificate details.

TIP: When making a purchase online, not only on our website but any web site, if the URL of the checkout page where you provide your credit card details does not begin with https://, DO NOT proceed with payment. If the URL does not begin with https://, any information you transmit will not be encrypted and may be viewable by a third party. Do the https:// “check” every time you pay for something online, even if the company you are purchasing from is reputable. 

We Never Store Credit Card Information

We do not store your credit card details, thereby eliminating the risk of this information falling into the wrong hands.


Website Firewall

Your personal computer can be hacked if not secured properly, and so can a website. Therefore, we use a website firewall to mitigate hacking attempts which might otherwise allow access to our site files, and in some cases, customer information.


Malware Scanning and Detection

Websites can also get viruses. Therefore, we use an automated system to continuously monitor our website for malware. If a threat is detected, we are notified immediately and we take the necessary precautions to mitigate it.


Other Behind-The-Scenes Magic

We are always working behind-the-scenes to reduce our exposure to threats and maximize the security of our website. This involves constant monitoring and minor tweaks which both require time and effort. Your safety and security while visiting our website is a top priority though, so it's always worth it.


Questions or Concerns

 We hope by now that you feel confident shopping on our website. However, if you have any questions or concerns, please do not hesitate to contact us and we will assist you as best we can.

Contact Us

Questions about Security?

Please contact a Customer Service Team member at:

1-800-667-6895 or Click here to e-mail us