Privacy Policy - TFO Canada

Temple Fork Outfitters Canada is committed to protecting your privacy. We take this matter seriously and have processes and procedures in place to ensure that your privacy and rights are respected when using our website. The following outlines our Privacy Policy and the reasons we collect your information. By visiting our website, you are agreeing to the policies detailed below.


Information We Gather

The following information is gathered from our website visitors:

Billing Information: We collect billing information in order to process credit card payments through our Online Store. This information is fully encrypted with a SSL certificate and is used solely to process payments for purchases made through the online store.

Shipping Information: We collect a customer's name, phone number, e-mail address and shipping details expressly for the purpose of shipping products purchased through our Online Store.

Monthly Contest: We collect information for our monthly contest for the purpose of randomly selecting a winner and subsequently shipping the product that is won.

E-mail Marketing: We collect information for our monthly e-newsletter for the purpose marketing TFO Canada products if, and only if, entrants optionally select “Yes” when prompted "Would you like to receive information about TFO Canada products?", then Temple Fork Outfitters Canada will, at their sole discretion, periodically e-mail with information pertaining only to events, new products and sales.

Warranty Registration: We collect information through our warranty registration form in order to service TFO Canada Rods. By filling out your warranty registration  online, your warranty can be processed more efficiently than via standard mail, and your registration can be more easily referenced when needed. We collect product purchase information for three reasons:

  • To determine what rod model you have sent us for repair in the event that you have failed to provide us with adequate information to proceed with the service.
  • To gain an understanding of our product sales numbers.
  • To inform you about events, new products and sales if and only if you select “Yes” when prompted "Would you like to receive information about TFO Canada products?", then Temple Fork Outfitters Canada will, at their sole discretion, periodically contact entrants with information pertaining only to events, new products and sales.

 How We Use The information We Gather

We do not share or sell your information with any third parties. Information is collected for the above reasons only.  We do not send unsolicited emails and you always have the option to opt out from receiving any future e-newsletter or communications from us by clicking on the unsubscribe link at the bottom our communications. We also use your information for internal record keeping and may use the information to improve our products and services.


The People Who Are Given Access To This Information

Billing and Shipping information is available to the Billing, Shipping, Warranty and Marketing Departments at Temple Fork Outfitters Canada.

Monthly Gear Give-away contest information is available to the web site administrator and the marketing department at Temple Fork Outfitters Canada. The marketing department will only use the information to select winners for the monthly Gear Give-away contest and to contact those entrants who give permission to be contacted via our e- newsletter department.


Security Measures

It isn't easy to safely give out personal information over the internet; therefore we've gone to great lengths to make sure that your information is safe and secure when using the services on our website. The following information describes how we are committed to your privacy. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safe guard and secure the information we collect online. [Click here for more Security information]

2048-bit Secure SSL Certificate

We've gone through a rigorous validation process to ensure the presence of secure user data and payment processing environments on our website. This is achieved through the use of an industry leading SSL certificate. This certificate encrypts the information you provide us (Name, Address, Credit Card info etc.) so that third parties cannot access your sensitive data when it is transmitted over the internet.

The best way to verify on our website that your information will be processed securely:

When you're on a web page where the SSL certificate is active, the website URL begins with https:// rather than the standard http:// protocol. In addition to this, many web browsers display a padlock icon in the address bar to indicate a secure connection. Clicking on the padlock or the https:// tag in the address bar will display our SSL certificate details.

TIP: When making a purchase online, not only on our website but any web site, if the URL of the checkout page where you provide your credit card details does not begin with https://, DO NOT proceed with payment. If the URL does not begin with https://,  any information you transmit will not be encrypted and may be viewable by a third party. Do the https:// “check” every time you pay for something online, even if the company you are purchasing from is reputable.


We Never Store Credit Card Information

We do not store your credit card details, thereby eliminating the risk of this information falling into the wrong hands.


Website Firewall

Your personal computer can be hacked if not secured properly, and so can a website. Therefore, we use a website firewall to mitigate hacking attempts which might otherwise allow access to our site files, and in some cases, customer information.


Malware Scanning and Detection

Websites can also get viruses. Therefore, we use an automated system to continuously monitor our website for malware. If a threat is detected, we are notified immediately and we take the necessary precautions to mitigate it.


Other Behind-The-Scenes Magic

We are always working behind-the-scenes to reduce our exposure to threats and maximize the security of our website. This involves constant monitoring and minor tweaks which both require time and effort. Your safety and security while visiting our website is a top priority though, so it's always worth it.


Our Use Of Cookies

Our website makes use of cookies which are small digital files stored in your web browser that enable us to track your return visits to our website. These cookies cannot extract information from your computer’s hard drive. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience of our website.

List Of Cookies We Collect

The table below lists the cookies we collect and what information they store.

COOKIE name

COOKIE Description

CART

The association with your shopping cart

CATEGORY_INFO

Stores the category info on the page that allows it to display pages more quickly

COMPARE

The items that you have in the Compare Products list

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer ID with the store

CUSTOMER_AUTH

An indicator if you are currently logged into the store

CUSTOMER_INFO

An encrypted version of the customer group you belong to

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag which indicates whether caching is disabled or not

FRONTEND

Your session ID on the server

GUEST-VIEW

Allows guests to edit their orders

LAST_CATEGORY

The last category you visited

LAST_PRODUCT

The most recent product you have viewed

NEWMESSAGE

Indicates whether a new message has been received

NO_CACHE

Indicates whether it is allowed to use cache

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history

POLL

The ID of any polls you have recently voted in

POLLN

The information on what polls you have voted on

RECENTLYCOMPARED

The items that you have recently compared

STF

Information on products you have emailed to friends

STORE

The store view or language you have selected

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer is allowed to use cookies


Temple Fork Outfitters reserves the right to modify this policy at any time. This policy was last updated on June 1, 2013.

Contact Us

Questions about our Privacy Policy?

Please contact a Customer Service Team member at:

1-800-667-6895 or Click here to e-mail us.