Broken Rod - TFO Canada

Quick Service Links.

Broken Fly Rod Service
Broken Conventional Rod Service

Broken Mooching / Downrigger Rod Service


Temple Fork Outfitters Broken Fly Rod Service

Regardless of the cause, if you break your rod we will replace the damaged section(s) for a service fee of $30.00 per section, $60.00 for Handle sectionProvincial / Federal taxes from Province of residence.

NOTE: We only service fly rods that were purchased in Canada. If you purchased your rod outside of Canada, please refer to the Temple Fork Outfitters USA website for service information. TFO Canada does not offer a warranty or broken rod service for TFO rod blanks or custom built rods, this service is only for factory built rods purchased in Canada.

Claims originating from outside Canada on a TFO rod purchased in Canada will be subject to an additional return shipping fee.

TFO Canada provides a replacement service to the original registered owner for the lifetime of the rod. If we no longer have the appropriate parts to service your fly rod, we will contact you with alternative options. TFO Canada reserves the right, at their sole discretion, to accept service requests on unregistered or second owner fly rods.


Service Eligibility

The following service does not apply to the TFO Bug Launcher Office Rod. All other current TFO fly rods are eligible for service. To confirm eligibility on discontinued rod models, please contact us.


If You Live In The Calgary Area

You are welcome to bring your entire damaged rod to our office to have it serviced on site (this usually takes approximately 10 minutes). The service fee of $30.00 per damaged section, $60.00 for Handle section + taxes still applies to walk-in service requests. Click here for a map to our office.

For Customers In Other Parts Of Canada

To mail in your service request, please send in the entire rod to our address in Calgary. Yes you must send in the entire rod as we need to properly fit the new section(s) to your rod:

  • Please download our broken rod service form below and include it with your complete rod.
  • Description of the rod including the series name, fly rod length, line weight, and the number of pieces (e.g. NXT Series 9’0” 6wt 4pc).
  • Your return mailing address, daytime phone number, and email address.
  • A service fee of $30.00 per damaged section, $60.00 for Handle section + Provincial / Federal taxes from the province of residence.

Please download our broken rod service form here and include it with your complete rod.

 Ship your complete rod to:

TEMPLE FORK OUTFITTERS CANADA
3809 9TH STREET SE
CALGARY AB T2G 3C7

Failure to include the proper return shipping information may result in delays and in additional fees. *It is not advised to send personal rod tubes, rod/reel carriers or any other personal items with your rod, we are not liable for the safe return of those items. We recommend using a carrier that provides tracking information in case of a problem. Please send your entire rod (insured) in the original rod tube you purchased with the rod or in an appropriate & secure tube to avoid any damage during shipping.


Payment Options

  • All prices on our website are in Canadian Dollars
  • Cheque or money order made payable to Temple Fork Outfitters
  • Credit Card (VISA, MasterCard, American Express)

If you prefer to pay by credit card, we will phone for your credit card number when we process your service request. Note that credit card payment may delay the processing of your service request.


What Happens When We Receive Your Rod

If you have followed the instructions above, we will have your replacement section(s) on the way back to you within 24 hours of receiving the damaged section(s). We cover the return shipping cost and use Canada Post Expedited Parcel™ service to ship your replacement section(s).


Lifetime Warranty Against Defects In Materials Or Workmanship

If you believe your rod is defective due to an issue with the materials or workmanship please view our Lifetime Fly Rod Warranty Policy.


Contact Us

Questions about a broken fly rod?

Please contact a Customer Service Team member at:

1-800-667-6895 or Click here to e-mail us



 

Temple Fork Outfitters Broken Conventional Rod Service

Regardless of the cause, if you break your conventional rod we will replace the damaged section(s) for a service fee of $25.00 per section, $60.00 for Handle section + shipping and Provincial / Federal taxes from Province of residence.

NOTE: We only service conventional rods that were purchased in Canada. If you purchased your rod outside of Canada, please refer to the Temple Fork Outfitters USA website for service information. TFO Canada does not offer a warranty or broken rod service for TFO rod blanks or custom built rods, this service is only for factory built rods purchased in Canada.

Claims originating from outside Canada on a TFO rod purchased in Canada will be subject to an additional return shipping fee.

TFO Canada provides a replacement service to the original registered owner for the lifetime of the rod. If we no longer have the appropriate parts to service your fly rod, we will contact you with alternative options. TFO Canada reserves the right, at their sole discretion, to accept service requests on unregistered or second owner conventional rods.


Service Eligibility

The following service is for TFO Signature Series TiCr2 , TFO Signature Series TLFS, TLFC, TLSHS, and TLSHCP series. To confirm eligibility on discontinued rod models, please contact us.


If You Live In The Calgary Area

You are welcome to bring your entire damaged rod to our office to have it serviced on site (this usually takes approximately 10 minutes). The service fee of $25.00  per damaged section, $60.00 for Handle section + taxes still applies to walk-in service requests. Click here for a map to our office.

For customers In Other Parts Of Canada

To mail in your service request, please send in the entire rod to our address in Calgary. Yes, you must send in the entire rod as we need to properly fit the new section(s) to your rod:

  • Please download our broken rod service form below and include it with your complete rod.
  • Description of the rod including the series name, rod length, line weight, and the number of pieces (e.g. TLFC 6’6”5-2pc casting rod).
  • Your return mailing address, daytime phone number, and email address.
  • A service fee of $25.00 per damaged section, $60.00 for Handle section + shipping and Provincial / Federal taxes from Province of residence.

Please download our broken rod service form here and include it with your complete rod.

  Ship your complete rod to:

TEMPLE FORK OUTFITTERS CANADA
3809 9TH STREET SE
CALGARY AB T2G 3C7

Failure to include the proper return shipping information may result in delays and in additional fees. *It is not advised to send personal rod tubes, rod/reel carriers or any other personal items with your rod, we are not liable for the safe return of those items. We recommend using a carrier that provides tracking information in case of a problem. Please send your entire rod (insured) in the original rod tube you purchased with the rod or in an appropriate & secure tube to avoid any damage during shipping.


Payment Options

  • All prices on our website are in Canadian Dollars
  • Cheque or money order made payable to Temple Fork Outfitters
  • Credit Card (VISA, MasterCard, American Express)

If you prefer to pay by credit card, we will phone for your credit card number when we process your service request. Note that credit card payment may delay the processing of your service request.


What Happens When We Receive Your Rod

If you have followed the instructions above, we will have your replacement section(s) on the way back to you within 24 hours of receiving the damaged section(s). We cover the return shipping cost and use Canada Post Expedited Parcel™ service to ship your replacement section(s).


Lifetime Warranty Against Defects In Materials Or Workmanship

If you believe your rod is defective due to an issue with the materials or workmanship please view our Lifetime Conventional Spinning/Casting Rod Warranty Policy.


 

TFO Conventional Spinning /Casting Rod Service Fees

Example Fees for a TFO Signature Series TLFS 703 rod tip being shipped to BC.  Rod tip $25.00, 00 + Shipping $12.00 + 5% Tax $1.85=$38.85

Service Fee

2 & 3 Piece Rods

Service fee of

$25.00 per section

 $60.00 for Handle section

Plus provincial and federal taxes

 

Shipping to Province

2 & 3 Piece Rods

Shipping to Province

2 & 3 piece Rods

AB

$9.00

NT

Call for Quote

BC

$12.00

NU

Call for Quote

MN

$10.00

ON

$12.00

NB

$35.00

PE

$35.00

NL

$35.00

QC

$14.00

NS

$35.00

SK

$9.00

YT

Call for Quote

 

 


Contact Us

Questions about a broken Conventional Spinning / Casting Rod?

Please contact a Customer Service Team member at:

1-800-667-6895 or Click here to e-mail us



 

Temple Fork Outfitters Broken Mooching/Downrigger Rod Service

 Regardless of the cause, if you break your rod we will replace the damaged section(s) for a service fee of $30.00 per section, $60.00 for Handle section + shipping and Provincial / Federal taxes from Province of residence.

NOTE: We only service rods that were purchased in Canada. If you purchased your rod outside of Canada, please refer to the Temple Fork Outfitters USA website for service information. TFO Canada does not offer a warranty or broken rod service for TFO rod blanks or custom built rods, this service is only for factory built rods purchased in Canada.

Claims originating from outside Canada on a TFO rod purchased in Canada will be subject to an additional return shipping fee.

TFO Canada provides a replacement service to the original registered owner for a period of one year from the purchase date. If we no longer have the appropriate parts to service your rod, we will contact you with alternative options. TFO Canada reserves the right, at their sole discretion, to accept service requests on unregistered or second owner fly rods.


Service Eligibility

The Following service is for 1264 S Guide Mooching Rod and 9’Downrigger rod series. To confirm eligibility on discontinued rod models, please contact us.


If You Live In The Calgary Area

You are welcome to bring your entire damaged rod to our office to have it serviced on site (this usually takes approximately 10 minutes). The service fee of $30.00 per damaged section, $60.00 for Handle section + taxes still applies to walk-in service requests. Click here for a map to our office.

For Customers In Other Parts Of Canada

To mail in your service request, please send in the entire rod to our address in Calgary. Yes, you must send in the entire rod as we need to properly fit the new section(s) to your rod:

  • Please download our broken rod service form below and include it with your complete rod.
  • Description of the rod including the series name, fly rod length, line weight, and the number of pieces (e.g.1264 S Guide Mooching Rod).
  • Your return mailing address, daytime phone number, and email address.
  • A service fee of $30.00 per damaged section, $60.00 for Handle section +shipping and Provincial / Federal taxes from Province of residence.

Please download our broken rod service form here and include it with your complete rod.

  Ship your complete rod to:

TEMPLE FORK OUTFITTERS CANADA
3809 9TH STREET SE
CALGARY AB T2G 3C7

Failure to include the proper return shipping information may result in delays and in additional fees. *It is not advised to send personal rod tubes, rod/reel carriers or any other personal items with your rod, we are not liable for the safe return of those items. We recommend using a carrier that provides tracking information in case of a problem. Please send your entire rod (insured) in the original rod tube you purchased with the rod or in an appropriate & secure tube to avoid any damage during shipping.


  Payment Options

  • All prices on our website are in Canadian Dollars
  • Cheque or money order made payable to Temple Fork Outfitters
  • Credit Card (VISA, MasterCard, American Express)

If you prefer to pay by credit card, we will phone for your credit card number when we process your service request. Note that credit card payment may delay the processing of your service request.


What Happens When We Receive Your Rod

If you have followed the instructions above, we will have your replacement section(s) on the way back to you within 24 hours of receiving the damaged section(s). We cover the return shipping cost and use Canada Post Expedited Parcel™ service to ship your replacement section(s).


One Year Warranty Against Defects In Materials Or Workmanship

If you believe your rod is defective due to an issue with the materials or workmanship please view our Limited One Year Mooching/Downrigger Rod Warranty Policy.


TFO Mooching/Downrigger Rod Service Fees

Example Fees for a 9' Downrigger rod tip being shipped to BC.  Rod tip $30.00  + Shipping $12.00 + 5% Tax $2.10=$44.10

Service Fee

2  Piece Rods

Service fee of

$30.00 per section

$60.00 for Handle section

Plus provincial and federal taxes

 

Shipping to Province

2  Piece Rods

Shipping to Province

2  piece Rods

AB

$9.00

NT

Call for Quote

BC

$12.00

NU

Call for Quote

MN

$10.00

ON

$12.00

NB

$35.00

PE

$35.00

NL

$35.00

QC

$14.00

NS

$35.00

SK

$9.00

YT

Call for Quote

 

 


Contact Us

Questions about a Mooching / Downrigger Rod?

Please contact a Customer Service Team member at:

1-800-667-6895 or Click here to e-mail us